Terms & Conditions

Last Update: december 2d 2025

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Welcome to Essentia Pilates.

By using our website, online services, and participating in our in-person or virtual classes, you agree to the following Terms & Conditions.

Please read this document carefully, as it outlines the rights and responsibilities between the Studio and the Client.

 

1. Service Provider Identification

 

Essentia Pilates

Aroeira · Almada · Portugal

Email: cto@pilatesessentia.com

WhatsApp: +351 933 741 643

 

2. Scope of Services

 

Essentia Pilates provides:

 

• Private Classical Pilates sessions

• Online or in-person Pilates classes

• Tailored wellness and training programs

• Educational content delivered through our website or digital platforms

 

Descriptions, prices, and schedules of each service are available on our website and may be updated at any time.

 

3. Booking Conditions

 

• Bookings must be made through the website, WhatsApp, or direct contact.

• A booking is only confirmed once payment is received (when applicable).

• The client is responsible for providing accurate personal information when booking.

 

4. Cancellations and Rescheduling

 

4.1. Cancellations by the Client

 

• Cancellations must be made more than 24 hours in advance.

• Late cancellations result in the loss of the session or the corresponding value.

• Packages and memberships are non-refundable.

 

4.2. Cancellations by the Studio

 

• Essentia Pilates may cancel or reschedule sessions due to unforeseen circumstances.

• Whenever possible, an alternative date will be offered.

 

5. Payments

 

• Payments may be made through MB Way, bank transfer, Stripe, Wix Payments, or other methods listed on the website.

• Clients must ensure payments are completed within the deadlines provided.

• The Studio reserves the right to adjust pricing, packages, or promotions with prior notice on the website.

 

6. Packages and Memberships

 

• Packages have a fixed validity period stated at the time of purchase.

• Unused sessions within the validity period are not refundable.

• Packages are personal and cannot be shared or transferred.

 

7. Client Responsibility

 

By participating in sessions, the client confirms that:

 

• They are physically able to engage in exercise

• They have informed the instructor of any relevant medical conditions

• They will follow all safety instructions provided by the Studio

 

The client is responsible for notifying the instructor of any discomfort, pain, or physical limitations during sessions.

 

8. Liability Waiver

 

Essentia Pilates is not responsible for:

 

• Injuries resulting from improper use of equipment or facilities

• Injuries caused by undisclosed health conditions

• Technical issues during online classes that are outside the Studio’s control

 

9. Intellectual Property

 

All content produced by Essentia Pilates — including text, videos, images, training programs, and branding — is protected by copyright.

Reproduction or distribution without explicit permission is prohibited.

 

10. Data Protection

 

Personal data is processed in accordance with our Privacy Policy, available on the website.

Clients may exercise their rights of access, rectification, or deletion by contacting:

cto@pilatesessentia.com

 

11. Changes to the Terms & Conditions

 

Essentia Pilates may update these Terms & Conditions at any time.

The latest version will always be available on the website.

 

12. Governing Law and Jurisdiction

 

These Terms & Conditions are governed by Portuguese law.

Any disputes shall be resolved in the courts of Almada, unless legally stated otherwise.